Return & Refund Policy

At Logeace, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy below.

1. Return Eligibility

You may request a return or exchange if:

• The product is damaged, defective, or incorrect

• The item is unused and in its original condition

• The request is made within 3 days of receiving the product

Items must be returned with original packaging, tags, and invoice.

2. Non-Returnable Items

The following items are not eligible for return:

• Used or washed products

• Products damaged after delivery

• Clearance or special offer items (if mentioned)

3. Return Process

To request a return:

1. Contact us via phone or email within 3 days of delivery.

2. Provide your order number and product details.

3. Our team will guide you through the return procedure.

We may request photo or video proof for damaged or incorrect items.

4. Refund Policy

• Refunds will be processed after the returned product is inspected and approved.

• Refund time may vary depending on the payment method.

• For Cash on Delivery (COD) orders, refunds will be sent via bank transfer or mobile banking.

5. Exchange Policy

• Exchanges are subject to product availability.

• If the requested item is unavailable, a refund will be issued.

6. Shipping Charges

• Delivery charges are non-refundable unless the return is due to our mistake (wrong or damaged product).

• In some cases, customers may need to bear return shipping costs.

7. Contact Us

For return or refund requests, please contact us:

Website: Logeace.com
Phone: 01857109394
Email: logeace11@gmail.com